The largest Outdoor Clothing selection in the North Country!

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Shipping & returns

Delivery Terms

Delivery is on the terms set out in our delivery policy and incorporated into these Conditions.

Shipping

We ship all orders via USPS.

When will my order ship?

Orders will be filled as promptly as possible. Most orders will be processed in 2-3 business days. Some items will be shipped separately and may take longer.

USPS Priority can take 2 to 4 days from the date of shipment (2 to 3 days from the order date).

USPS Priority Express Next day to 2 days from the date of shipment (2 to 3 days from the order date) Please allow additional shipping time for Alaska, Hawaii, and US Territories. We currently do not ship outside the United States.

 

Return & Refund Policy

We understand that not every purchase works out and we want you to love what you ordered.

We accept the return of items with original tags still attached and in unworn, unaltered condition within 30 days of in-store purchase or within 30 days of a shipped item's delivery date.

For your convenience, purchases can be returned in person at our main retail location, or if ordered online please call for a return shipping label. 866-663-9777.

A small fee of $7.95 will be charged from your return shipping label. Credit will be issued upon approval of return.

All returns require a valid proof of purchase in the form of an original store receipt or order number.

Returns accompanied by a gift receipt will be returned as a merchandise credit.

Items will not be accepted for return if worn, washed, torn, or any form of use at Bear Rock Adventures Inc.'s discretion.

We will credit your original form of payment or a gift card will be issued via email. Please note: Original shipping/handling fees are not refunded when returning an item.

Discounted or Sale items transactions are FINAL SALES, and not eligible for return.

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